Chantal is a working GP at The Banks and Bearwood Medical Practices in Bournemouth and a Fellow of the Royal College of General Practitioners. She has formal academic training with an MSc from Southampton University in Research in Health and a PhD exploring the effects of community support on the psychological health of informal carers. 

Chantal has been involved with education since 1999 when she became the lead author and founder editor of the Oxford Handbook of General Practice, which is now in its fifth edition. In 2007 she founded the Royal College of General Practitioner's educational journal, InnovAiT, which she edited until 2017. 

Chantal is also currently a Visiting Professor at the University of Westminster Centre for Resilience involved in research and educational activities promoting the wellbeing of healthcare professionals.